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Pre-assessments in Isfahan Shahid-Beheshti international airport to participate in ASQ world ranking
As reported by Isfahan Province Airports Administration Public Relations, the first Pre-assessment phase for evaluating Airports Service Quality (ASQ) from passengers' point of view was held in Isfahan Shahid-Beheshti international airport from 1396/12/12 (2018/3/3) for a duration of 10 working days.

 In the process, some questionnaires will be distributed individually to different airlines and for each flight route in three languages of Farsi, English and Arabic according to criteria established by Airport Council International (ACI) and ASQ Department for getting ready to participate in world ranking program about air services quality in this airport. 

ASQ questionnaires aims at defining strengths and weaknesses in air services, opening a suitable channel of communication between passengers and airports management, and receiving passengers criticisms and suggestions about air services in the airports, and reviewing different airport standards, like ways to access to the airport, parking, routing, terminals and stores appearance, bathrooms cleanliness, restaurants, passenger wait times in airport gates, and conditions of purchase in the airports.

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